Frequently Asked Questions
Everything you need to know about our premium pet fashion collections.
How do I determine the correct size for my pet?
We provide a detailed size guide on each product page. We recommend measuring your pet's neck, chest girth, and back length while they are standing to ensure a comfortable fit for our apparel.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and delivery times range from 3-7 business days depending on your location.
Can I return or exchange an item if it doesn't fit?
Yes, we accept returns and exchanges within 30 days of purchase, provided the items are in their original, unworn condition with tags attached. Please note that for hygiene reasons, certain items may be final sale.
Are your pet clothes machine washable?
Most of our fashion items are machine washable on a gentle cycle with cold water. However, we recommend air drying to maintain the integrity of the fabric and the vibrancy of the prints.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.
Where are your products manufactured?
Our collections are designed in-house and manufactured using ethically sourced materials from certified partners who prioritize quality craftsmanship and fair labor practices.